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I had zerorez out to clean my carpet and they advertise on tv 3 rooms and a hallway for $139. Well when the guy came out there was a service charge of $15 for booking the appt.

Then he said my master bedroom was too big to be considered 1 room and he would have to charge me an additional $20.

This place is a joke! I will never use them again nor will i refer anyone to use them!

Product or Service Mentioned: Zerorez Carpet Cleaning Service.

Reason of review: Problems with payment.

Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Aug 27.
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Hmmm thats crazy since it says a free in home estimate??? So why a charge for booking online??

Maybe its better to call. So if masterbedroom is too big and charge extra wonder if they dont need to do the whole room would charge less LOL.


I used them too and their product is deceiving. My carpets were not clean at all.

I then had to call Stanley Steemer to come and do it right. Blasting water is really not a convincing method of cleaning soiled carpets.

They say that their cleaning method is far superior to other companies, but I found that to be a farce. I will never use them again.

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