Zerorez - Three Times Estimate

Quoted $99 for three rooms, hallway $25, and stairs $60. When on site the cost went to $527!!
5/22/18—My wife was quoted 3 rooms, hallway, and stairs for $185. It became $400 when they arrived. I questioned the several options they listed. Deep cleaning vs cleaning? So we paid $244 for what I hope was a good job. Although, it took less than an hour which...
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Zerorez - Dissatisfied

The first time was good about 4 years ago! The next time the inexperienced associate who cleaned the carpets forgot many areas and when I called them to come back to have the carpet redone the truck broke down and they couldn’t finish the job and I never heard back from the company!! Very unprofessional
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money
Waited for 10 minutes on hold to make an appointment, was told we had to wait for them to show up between noon and 5. The technician who cleaned the carpet went quickly and missed areas he also acted like he was put out to help me move a chair. Paid 130.00 for 2 rooms...
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Let me start by saying that our first experience was excellent where they cleaned really dirty carpets in a rental house. The second experience is where they cleaned the ducts of another rental house. Both guys nice and worked real hard and long. The third experience...
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This company is a joke they use lye infused water and claim no chemicals it has to be the biggest scam iv ever seen anyone who has any understanding of chem knows when you mix...

Terrible communication skills. They did not explain to my father, properly, what they would do and what they wouldn't do. What my dad thought would be a job for about $400.00 turned into over $1,000.00. They didn't set the furniture up on blocks (they just left the...
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I didn't like
  • Bait and switch
WARNING! WARNING! USER BEWARE! THE FOLLOWING CAN HAPPEN TO YOU TOO! You cant make this stuff up! Is there a minus rating star? I heard an advertisement on WSB radio regarding Zerorez. So, based on the reputation of WSB radio I decided to contact Zerorez to clean my...
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I was ready to hire this company base on the TV ad, but decided to do some research first. Glad I did. Based on this customer's review, I'll look for another company. Thanks.

Janet boley

The radio didn't recommend them they were paid to read the script. The Mormon church of zerorez is all about the money and taking advantage of sheep. Just enjoy the residue of...


Zerorez - Bad Experience

They were supposed to be here between 2 and 4 and at 4:30 we called and they said 5 and at 5:15 we called and they said 6 and at 6:15 we called and they said it would not be until the next day. This was after moving furniture all over the house. We cancelled. Won't use them again. They are jerks as far as we are concerned. {{redacted}}

Zerorez - High sales pressure

Quoted something like $150 and it ended up costing me $400. High pressure and took forever. Glad to see the young man leave my house. Left additional stains on my carpet. Would never recommend it let them in my house again
STAY AWAY! we called them because they advertise on a Christian radio station, we thought that they would be honest and do a proper job for the price of $200 we were quoted on the phone. when the cleaner arrived the price jumped to $900! this is an outright lie just so...
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I didn't like
  • I was lied to on the price for services