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I listen to Radio Station 102.3, KOOL, and I've been listening to 0Rez's advertisements for years on that station. They advertise zero residue deep cleaning on 3 rooms for $79 (The price varies from time to time). So I gave them a call and scheduled a cleaning. When...
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#1183498
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Zerorez - Worst carpet clean ever

They did a terrible cleaning job and then ignored my complaints saying I had signed their waiver. Their technician tricked me into signing this on his mobile phone without my permission
#1166931
In December, I made a telephone appointment for the Holyoke, MA Zerorez tech who is based on Thorpe Ave. in Holyoke, to come and clean my carpets at 2:00 p.m. one day, ironically, only a half dozen blocks away from his Thorpe Ave. location. I took time off from work....
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1.0
#1166856
https://photos.app.goo.gl/m1Uk3IV6HRxZm9fY2 Watch the video and see how the steal your money right before your eyes I still haven't heard from any of the people who worry about the bottom line and what a few well placed negative comments cold do to the bottom line of a...
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Anonymous
Kevin

Bob,We are sorry that you feel your service wasn't up to par. Each day we work with our technicians to train them and focus on the the importance of great customer service. ...

1.3
I liked
  • When they left
I didn't like
  • Everything behind the competition stanley steamer
  • Bait switch not a good job
  • Bait and switch
#1157136
Loved every thing! We just purchased a new home and carpets needed cleaning. Joel showed up well on time, was courteous, professional and knew his job! The floors through the whole house prior were horrible, but when he finished, they looked amazing for just using...
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5.0
#1156243
We had Zerorez come out and clean the entire house and one chair. The smell was overpowering. I had to immediately pull out my machine and rinse the carpets with Hot Water. This did not eliminate the smell, but reduced it enough to stay in the house. The chair is a...
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#1139832
I was annoyed with a vomit odor from my son’s five-day flu. I called Zerorez specifically about removing the odor. The man who booked the appointment said they treated odors with a THREE-STEP BIOLOGIC TREATMENT PROCESS “THEY FIRST NEUTRALIZE IT, THEN THEY CLEAN IT,...
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1.0
#1132571
I explained that I had only one area rug that needed to be cleaned on their website form which is very limited. I scheduled the service and the person wanted to charge me $300 to clean a 10'x12' area rug. He asked if it had pet stains, I said "no" he agreed but then...
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#1131315
They ripped me off. Promised me to get my bond back but when Agent had some query, I called and they asked for extra $ for another visit. I Paid that too and still agent was not satisfied. I called them but never came back and eventually agent called his cleaner and...
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#1131009

Contact Zerorez

Mailing Address:
Zerorez
12577 South 265 West, Suite 3A
Draper, Utah 84020
United States
Phone:
(866) 937-6739
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Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Ended up paying $830 and carpets looked just the same as before. Called customer service and they put me in touch with a manager. The manager called and assured me that he would come up with a resolution and call me by the end of the day due to the awful job that was...
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Anonymous
Anonymous

WHY did u pay $830 if u weren’t satisfied?

Anonymous
Orange Crush

I know they advertise eco friendly cleaning solutions (apparently NO SOAPS/just WATER!?!?) but I think you're honestly better off renting the Rug Doctor (from grocery or Big B...

#1130341