
Zerorez
26.7K
CLAIMED LOSSES
180
TOTAL REVIEWS
160K
PAGE VIEWS
1
ISSUE RESOLVED
Zerorez Reviews
Dexter C Eij
Pissed off
Still waiting on customer service to due something about the bad information the service technician told me and my wife about mold which was not accurate
Loss:
$181
Pros:
- Call center
Cons:
- Poor customer service
Preferred solution: Full refund
User's recommendation: Be aware of bad information and poor customer service and management

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnreliable
Do not book this company Scheduled carpet cleaning (scheduled over a week) arrival window 330pm - 530pm They called 241pm to let me know they needed to cancel & need to reschedule til Monday. They did not have techs in my area - or anytime over the weekend. I asked why they are calling on such short notice - said they didnt know until now - but somehow they know they dont have anyone in my area Friday/Saturday/Sunday THEY WERE ALWAYS MY GO TO CARPET CLEANERS NEVER AGAIN
Cons:
- Unreliable
Anonymous
Noise Factor
They have serviced a neighbor twice now. They arrive mid-morning and stay for 30 minutes or more. The van noise is invasive and deafening. If you are a late sleeper, lots of luck. There has to be a better way to insulate the oscillating racket.
User's recommendation: Do your neighbors a favor and schedule them for the afternoon.
Anne B Efl