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1.0

I had zerorez come out to clean carpets in two houses and both houses (fairly new) ended up smelling like dirty carpeting for the next 3 days. The $99 special turned up being $185 specials in both houses.

I called to complain about the smell and the quality control know-nothing came to the wrong house and then lied about it, and said I'd have to reschedule. Never ever will I use them and their so-called empowered water again.

In both houses the carpets looked dirtier than before cleaning, and in one of the houses the technician only did one room and skipped the kitchen tile flooring and the master bedroom. Epic Fail

Reason of review: Bad quality.

Monetary Loss: $500.

Preferred solution: Deliver product or service ordered.

Location: 1000 W Crosby Rd #124, Carrollton, TX 75006, USA

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