Product: Zerorez Carpet Cleaning Service Clear all filters (0 of 53 reviews match)
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Zerorez - Dissatisfied

The first time was good about 4 years ago! The next time the inexperienced associate who cleaned the carpets forgot many areas and when I called them to come back to have the carpet redone the truck broke down and they couldn’t finish the job and I never heard back from the company!! Very unprofessional
2.6
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
Product
Zerorez Carpet Cleaning Service
#1251007
The technician who cleaned the carpet went quickly and missed areas he also acted like he was put out to help me move a chair. Paid 130.00 for 2 rooms and the furniture was not moved. Paid extra for high traffic areas to be treated. When the carpet dried the spots...
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1.3
Product
Zerorez Carpet Cleaning Service
#1247795
The third experience was with a carpet that we didn't think was too bad as far as dirty, but we were trying to get the smoker smell out of the house. The guy came in and spent only half the time that the first guy spent on another similar size carpet, and when my wife...
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Anonymous
Anonymous

This company is a joke they use lye infused water and claim no chemicals it has to be the biggest scam iv ever seen anyone who has any understanding of chem knows when you mix...

Product
Zerorez Carpet Cleaning Service
#1235906
WARNING! WARNING! USER BEWARE! THE FOLLOWING CAN HAPPEN TO YOU TOO! You cant make this stuff up! Is there a minus rating star? I heard an advertisement on WSB radio regarding Zerorez. So, based on the reputation of WSB radio I decided to contact Zerorez to clean my...
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Anonymous
Mikie

I was ready to hire this company base on the TV ad, but decided to do some research first. Glad I did. Based on this customer's review, I'll look for another company. Thanks.

Anonymous
Janet boley

The radio didn't recommend them they were paid to read the script. The Mormon church of zerorez is all about the money and taking advantage of sheep. Just enjoy the residue of...

Product
Zerorez Carpet Cleaning Service
#1230862
When they got here, they cleaned a small patch of my carpet, showed me the dirt, and said the deep cleaning would be $349. Then I said I changed my mind and I would get someone else to clean my carpet. They called their office and dropped the price to $149 for a...
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Product
Zerorez Carpet Cleaning Service
#1183498
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Zerorez - Worst carpet clean ever

They did a terrible cleaning job and then ignored my complaints saying I had signed their waiver. Their technician tricked me into signing this on his mobile phone without my permission
Product
Zerorez Carpet Cleaning Service
#1166931
I called Zerorez specifically about removing the odor. The man who booked the appointment said they treated odors with a THREE-STEP BIOLOGIC TREATMENT PROCESS “THEY FIRST NEUTRALIZE IT, THEN THEY CLEAN IT, THEN THEY PUT THE ENZYME DOWN AND THE ENZYME TAKES CARE OF...
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1.0
Product
Zerorez Carpet Cleaning Service
#1132571
I explained that I had only one area rug that needed to be cleaned on their website form which is very limited.I scheduled the service and the person wanted to charge me $300 to clean a 10'x12' area rug. He asked if it had pet stains, I said "no" he agreed but then...
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Product
Zerorez Carpet Cleaning Service
#1131315
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Zerorez - ABSOLUTELY HORRIBLE
Ended up paying $830 and carpets looked just the same as before.Called customer service and they put me in touch with a manager. The manager called and assured me that he would come up with a resolution and call me by the end of the day due to the awful job that was...
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Anonymous
Anonymous

WHY did u pay $830 if u weren’t satisfied?

Anonymous
Orange Crush

I know they advertise eco friendly cleaning solutions (apparently NO SOAPS/just WATER!?!?) but I think you're honestly better off renting the Rug Doctor (from grocery or Big B...

Product
Zerorez Carpet Cleaning Service
#1130341

Head Zerorez come out to the house to clean the carpets. Sold us extra services and we had two stains that we pointed out to begin with. They suggested a special treatment and the next day both the stains were darker and two to three times as large as they were before...
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Anonymous
Smitty

And you left it like this ?What did you sign prior to authorize service ?

1.7
Product
Zerorez Carpet Cleaning Service
#1125792