Product: Zerorez Carpet Cleaning Service Clear all filters (0 of 58 reviews match)
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Borrowed parents residential carpet cleaner...omg....they cleaned 2x and it looked like the Mississippi River! Save your money....they suck. Sad that I am in advertising and hear ads and want to support companies but when companies don’t stand by their products or...
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Zerorez Carpet Cleaning Service
#1385154
I had zerorez out to clean my carpet and they advertise on tv 3 rooms and a hallway for $139. Well when the guy came out there was a service charge of $15 for booking the appt. Then he said my master bedroom was too big to be considered 1 room and he would have to...
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Anonymous
sher

Hmmm thats crazy since it says a free in home estimate??? So why a charge for booking online?? Maybe its better to call. So if masterbedroom is too big and charge extra wonder...

Anonymous
Kass

I used them too and their product is deceiving. My carpets were not clean at all. I then had to call Stanley Steemer to come and do it right. Blasting water is really not a co...

1.4
Product
Zerorez Carpet Cleaning Service
#1340033
Took day off from work, moved my stuff around again. And 1 week later the stains are back. Customer service manager is unhelpful and extremely defensive. Asked for my money back, told me they had done all they could for my carpet. Called headquarters, left multiple...
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1.5
Product
Zerorez Carpet Cleaning Service
#1308529
Looked like a rushed job because I didn’t want all the extras that doubled the price. All the hype on the radio got us interested. But I quickly realized all the extra sales that go on after the estimate. And trying to sell deodorizer after the cleaning? Isn’t that admitting the carpet really didn’t get cleaned? Not too sure about Zerorez...
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1.8
Product
Zerorez Carpet Cleaning Service
#1262034
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Zerorez - Dissatisfied

The first time was good about 4 years ago! The next time the inexperienced associate who cleaned the carpets forgot many areas and when I called them to come back to have the carpet redone the truck broke down and they couldn’t finish the job and I never heard back from the company!! Very unprofessional
2.6
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Zerorez Carpet Cleaning Service
#1251007
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Zerorez - Expensive and bad service

Waited for 10 minutes on hold to make an appointment, was told we had to wait for them to show up between noon and 5. The technician who cleaned the carpet went quickly and missed areas he also acted like he was put out to help me move a chair. Paid 130.00 for 2 rooms and the furniture was not moved. Paid extra for high traffic areas to be treated. When the carpet dried the spots came back. Never will call again.
1.3
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
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Product
Zerorez Carpet Cleaning Service
#1247795
The third experience was with a carpet that we didn't think was too bad as far as dirty, but we were trying to get the smoker smell out of the house. The guy came in and spent only half the time that the first guy spent on another similar size carpet, and when my wife...
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Anonymous
Anonymous

This company is a joke they use lye infused water and claim no chemicals it has to be the biggest scam iv ever seen anyone who has any understanding of chem knows when you mix...

Product
Zerorez Carpet Cleaning Service
#1235906
WARNING! WARNING! USER BEWARE! THE FOLLOWING CAN HAPPEN TO YOU TOO! You cant make this stuff up! Is there a minus rating star? I heard an advertisement on WSB radio regarding Zerorez. So, based on the reputation of WSB radio I decided to contact Zerorez to clean my...
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Anonymous
EarlOh

In Atlanta too and listen to WSB. Was thinking of calling them. Now? No way. Are you listening ZeroRez? Do you even care? Point is reputation is EVERYTHING

Anonymous
Hillary

Huh? Why are you confusing the Mormon church with Zerorez? They are not the same. But thanks to all the bad reviews! -- I'm going to cancel my appointment. I started getting a...

Product
Zerorez Carpet Cleaning Service
#1230862
When they got here, they cleaned a small patch of my carpet, showed me the dirt, and said the deep cleaning would be $349. Then I said I changed my mind and I would get someone else to clean my carpet. They called their office and dropped the price to $149 for a...
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Zerorez Carpet Cleaning Service
#1183498
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Zerorez - Worst carpet clean ever

They did a terrible cleaning job and then ignored my complaints saying I had signed their waiver. Their technician tricked me into signing this on his mobile phone without my permission
Product
Zerorez Carpet Cleaning Service
#1166931