Product: Zerorez Carpet Cleaning Service Clear all filters (48 of 48 reviews match)
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In the mean time the carpet dried. 1 of the areas looks real good, the other two when dry looked as bad or worse than before the cleaning! I waited and waited for the call to arrange the 'come' back! in 10 days I called and it seemed a surprise that a re-do was needed.
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Product
Zerorez Carpet Cleaning Service
I liked
  • Technician was friendly and professional
  • When they left
I didn't like
  • Lack of communication
  • Bait switch not a good job
  • Bait and switch
#1097982
My carpet was left soaking wet and was found almost 2 hours after the service tech had left my house as I didn't want to walk on the freshly cleaned carpet. I called the company. The service agent Melissa was not able to schedule someone to come out to do "dry passes"...
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Product
Zerorez Carpet Cleaning Service
#1074783

I called to get the tech back to finish the service, but customer service hung up on me. THREE TIMES. They are now not responding to emails, so I am filing complaints everywhere I can. I get that some spots won't come up, but they can never come up if they aren't even cleaned. Very unprofessional!! Avoid Zerorez...
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1.6
Product
Zerorez Carpet Cleaning Service
I liked
  • Technician was friendly and professional
I didn't like
  • He did not complete the work as agreed to
#1073217

I called Zerorez June 3 , 2017 to clean my carpet. I have almost 1900 sq feet. The cleaner was at my home for less than 45 minutes. I was charged an extra $37 to clean a small walk in closet. Yes the stains in the closet were either missed or they came back the next...
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1.0
Product
Zerorez Carpet Cleaning Service
#1057962
I hired zerorez to come clean the apartment complexes that I own because I just had a bunch of college kids/tenants leave for summer, we were scheduled for an arrival time between 3:00pm to 5:00pm, they showed up at 7:20!!! however I wanted to try their "empowered...
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Anonymous
Anonymous

This doesn't sound like the Zerorez I know. They've always bent over backwards for our business.

Anonymous
Anonymous

Thanks for your information. I'm going to call a local company now!

Product
Zerorez Carpet Cleaning Service
#1045688
Zerorez - Liars and scammers
I scheduled a carpet cleaning early in the week for today, 5/6/17. I received a confirmation email and was told they would arrive between 10-1 today, with it probably being during the first half of the appointment time. At 1:10 pm I called the listed number and was...
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Anonymous
Orange Crush

"Sir, I do not have a doorbell."Oh, SNAP!!!Steven P., for the WIN!!!

1.3
Product
Zerorez Carpet Cleaning Service
#1043808
I had zerorez come out to clean carpets in two houses and both houses (fairly new) ended up smelling like dirty carpeting for the next 3 days. The $99 special turned up being $185 specials in both houses. I called to complain about the smell and the quality control...
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1.0
Product
Zerorez Carpet Cleaning Service
#1039627
I called and set the appointment up i was expecting them to be here between 8:30 & 9:00 it was after 9:30 when I get a call saying that guy could not come down my dirt road because he said he was sinking and would get stuck i talked to the office people and the driver...
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3.0
Product
Zerorez Carpet Cleaning Service
#1039243
ZeroRez touts 3 room special for $139. What they don't tell you is that they tack on another $15 dollars for driving to your house! Now, $15 dollars in the grand scheme of things is not a lot of money but my point is that the secret $15 charge is never communicated to...
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Product
Zerorez Carpet Cleaning Service
#1034660
Saw zerorez ad online for $49 3 room carpet cleaning special. Booked it. When tech came out, he made small "test" area then told me the job would cost $247. I told him that was 5 times what I was quoted over the phone. I told him this was bait and switch to just leave....
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1.3
Product
Zerorez Carpet Cleaning Service
#1032502