Product: Zerorez Carpet Cleaning Service Clear all filters (50 of 50 reviews match)
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ZeroRez touts 3 room special for $139. What they don't tell you is that they tack on another $15 dollars for driving to your house! Now, $15 dollars in the grand scheme of things is not a lot of money but my point is that the secret $15 charge is never communicated to...
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Zerorez Carpet Cleaning Service
#1034660
Saw zerorez ad online for $49 3 room carpet cleaning special. Booked it. When tech came out, he made small "test" area then told me the job would cost $247. I told him that was 5 times what I was quoted over the phone. I told him this was bait and switch to just leave....
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1.3
Product
Zerorez Carpet Cleaning Service
#1032502
Called about $129 carpet offer and got estimate of $300 because of extra room and stairs. Once tech came to do the work the price was over $600. Called support and they said they told us on estimate it could come more and if we didn't get the extra services then the...
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Zerorez Carpet Cleaning Service
#1025154
Worse carpet cleaning EVER..............did 3 rooms and an area rug in less then 45 minutes. This should have been the 1st clue it was going to be a crappy job. The back 2 bedrooms have carpet this is older then 6 yrs, cause that is when I bought the house. Those rooms...
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Product
Zerorez Carpet Cleaning Service
#1024071

This company is horrible! I should have known that water alone is not going to clean my carpet. I fell for their special and when I had them come out, they wanted to charge extra to "sanitize" my carpets it would have costed me over $400 to have this done! They are...
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1.4
Product
Zerorez Carpet Cleaning Service
#1022120
I had Zerorez clean two average rooms of carpet and treat for pet odor for under $200. Tech was great, explained everything as well as what to expect. When the job was finished, the carpets looked good and the pet smell (not due to urine) was gone.....until the...
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1.6
Product
Zerorez Carpet Cleaning Service
#1010277

Where do I begin? We had just moved into a home in the Atlanta area that was less than 2 years old (the carpet largely smelled new) and the ONLY reason we were looking for a professional cleaner was because the previous tenant appeared to have had a dog that had left...
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Anonymous
Tami Hill

Wow, I won't schedule that appointment after all.

Anonymous
Anonymous

I'm guessing this is a fake complaint from a competitor. I have had nothing but good experiences with this company over several years.

1.2
Product
Zerorez Carpet Cleaning Service
I didn't like
  • Bait and switch
  • Misrepresentation on price
  • Zero results
#994725
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Zerorez Carpet Cleaning Service Review

They came to clean a rental unit. The carpets looked just as dirty after the cleaning as they did before. I ended up using a spot spray and it took out even the worst stains. I had another rental unit with the same carpet and pretty much the same dirt. I used a different carpet cleaning service and was astounded at how good the carpets looked when they had finished. I'll never use Zerorez again.
1.0
Details
Product or Service Quality
Value for money
Product
Zerorez Carpet Cleaning Service
#992809
I was also one of those individuals that was duped by the commercials about how wonderful Zerorez service is. They came out on the $99 special and because we had pet odors they claimed that they could clean all the stains and odors from our carpeting for $400. I think...
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1.0
Product
Zerorez Carpet Cleaning Service
#990363
I had Zerorez come and "clean" my carpets after seeing an ad on Channel 2 about the cleaning and sanitizing specials they offered. Needless to say, when the rep came to my house to provide the service the sanitizing was not included. I would have had to pay extra to...
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1.2
Product
Zerorez Carpet Cleaning Service
#986380