Manufacturer: Zerorez Category: Cleaning Service Clear all filters (39 of 39 reviews match)
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Here is what I told them: Most of the stains that were the reason I called you in are still very present.My carpets stayed wet for several days after the cleaning. This worries me because of the chances of mold developing. When they were finally dry and I started to...
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2.5
Product
Zerorez Carpet Cleaning Service
#952938
If you need your carpets cleaned, DON'T call Zerorez! I called and scheduled an appointment after seeing an advertisement for $99.00 to pre-treat, clean and sanitize 4 rooms. Sounded good but after the technician arrived and inspected what was to be cleaned he stated...
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Product
Zerorez Carpet Cleaning Service
I didn't like
  • Misrepresentation on price
#952564
Awful company and experience.THEY scheduled the cleaning between 1-4. 4:00 came and no one at our house or even a phone call. We called them and they tried to blame my wife by saying it was scheduled between 3-6. Owner said he would listen to the tape when it was...
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Product
Zerorez Carpet Cleaning Service
#948775
We have pet odor on our basement carpet and decided to call zerorez because we hear the ads on the radio. We were quoted the $139 for three rooms and told that the pet treatment may be up to $100 more. No problem, we scheduled an appointment and the tech showed up...
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2.4
Product
Zerorez Carpet Cleaning Service
#938371
I hear about Zerorez on the radio. Sounds great. The people moving in have allergies. This kid shows up, literally he couldn't have been more than 18. He goes over the rugs. We complain so he pulls out his little bottle of water and shows us this ridiculous excuse...
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Product
Zerorez Carpet Cleaning Service
#913942
Paid 75 to apply bio treatment for carpet on throw up on a 1.5' diameter area. After carpet was cleaned noticed smell in carpet. Called Zero rez in Davis County Utah to see if they coukd resolve it. They saud they couldn't guarantee their work. Paid almost as much for...
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Anonymous
Anonymous

What a scam, who gets away with that kind of customer service? Can't believe they didn't try to resolve the issue. Local radio commercials state they are the best, not true. ...

2.1
Product
Zerorez Carpet Cleaning Service
#909792
I recently had them come out to clean a pet urination on a carpet that occurred while I was pet sitting for a family member. They performed the cleaning but there were lingering odors. They returned based on their 30 day guarantee but would not honor it because they...
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1.3
Product
Zerorez Carpet Cleaning Service
#898710
7/28/16 - We just had Zerorez come out to clean our carpets. My wife spoke to the Zerorez salesperson and scheduled the cleaning for today. After spending several hours moving furniture, extensively vacuuming and preparing the ares to be cleaned, we were really...
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1.0
Product
Zerorez Carpet Cleaning Service
I didn't like
  • Bait and switch
  • Lack of communication
  • Misrepresentation on price
#890455
Zerorez in Fredericksburg, Virginia is amazing! Tim came out for an appointment on a very short notice and while I was sick in bed. We were quoted over the phone for $166 for 3 rooms and some extra treatment. This was a gift from my husband's parents so they wrote the...
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4.9
Product
Zerorez Carpet Cleaning Service
#871613
They made everything look brand new! I even had big spots of oil-based food coloring in my carpet and they got it all out! I am so impressed I took pictures and showed my friends because it's really just incredible. This was my final step to get my home ready for a...
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4.7
Product
Zerorez Carpet Cleaning Service
#870455