Product: Zerorez Carpet Cleaning Service Clear all filters (48 of 48 reviews match)
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Called about $129 carpet offer and got estimate of $300 because of extra room and stairs. Once tech came to do the work the price was over $600. Called support and they said they told us on estimate it could come more and if we didn't get the extra services then the...
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Zerorez Carpet Cleaning Service
#1025154
Worse carpet cleaning EVER..............did 3 rooms and an area rug in less then 45 minutes. This should have been the 1st clue it was going to be a crappy job. The back 2 bedrooms have carpet this is older then 6 yrs, cause that is when I bought the house. Those rooms...
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Zerorez Carpet Cleaning Service
#1024071

This company is horrible! I should have known that water alone is not going to clean my carpet. I fell for their special and when I had them come out, they wanted to charge extra to "sanitize" my carpets it would have costed me over $400 to have this done! They are...
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1.4
Product
Zerorez Carpet Cleaning Service
#1022120
I had Zerorez clean two average rooms of carpet and treat for pet odor for under $200. Tech was great, explained everything as well as what to expect. When the job was finished, the carpets looked good and the pet smell (not due to urine) was gone.....until the...
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1.6
Product
Zerorez Carpet Cleaning Service
#1010277

Where do I begin? We had just moved into a home in the Atlanta area that was less than 2 years old (the carpet largely smelled new) and the ONLY reason we were looking for a professional cleaner was because the previous tenant appeared to have had a dog that had left...
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Anonymous
Tami Hill

Wow, I won't schedule that appointment after all.

Anonymous
Anonymous

I'm guessing this is a fake complaint from a competitor. I have had nothing but good experiences with this company over several years.

1.2
Product
Zerorez Carpet Cleaning Service
I didn't like
  • Bait and switch
  • Zero results
  • Misrepresentation on price
#994725
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Zerorez Carpet Cleaning Service Review

They came to clean a rental unit. The carpets looked just as dirty after the cleaning as they did before. I ended up using a spot spray and it took out even the worst stains. I had another rental unit with the same carpet and pretty much the same dirt. I used a different carpet cleaning service and was astounded at how good the carpets looked when they had finished. I'll never use Zerorez again.
1.0
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Product or Service Quality
Value for money
Product
Zerorez Carpet Cleaning Service
#992809
I was also one of those individuals that was duped by the commercials about how wonderful Zerorez service is. They came out on the $99 special and because we had pet odors they claimed that they could clean all the stains and odors from our carpeting for $400. I think...
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1.0
Product
Zerorez Carpet Cleaning Service
#990363
I had Zerorez come and "clean" my carpets after seeing an ad on Channel 2 about the cleaning and sanitizing specials they offered. Needless to say, when the rep came to my house to provide the service the sanitizing was not included. I would have had to pay extra to...
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1.2
Product
Zerorez Carpet Cleaning Service
#986380
Zerorez and the bleached carpet
We decided to use Zerorez because they had a good reputation. We have a brand-new home (less than 4 months old) and we had some basic soiled marks in the high traffic areas from movers and the increased foot traffic from getting a house up and running. Zerorez was easy...
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Anonymous
Anonymous

I have used zero Rex since they opened. Now it's like they are a whole different company. I called today to schedule an appointment. They now want extra money for what they ha...

Anonymous
Anonymous

I worked for zerorez. There are no chemicals they use that would bleach carpet. Better check something else.

2.7
Product
Zerorez Carpet Cleaning Service
#970188

Like so many others I heard about Zerorez from the radio. I called them and they explained how everything they use is environmentally friendly. I told them I couldn't remember the advertised price and they said it was three rooms for $119. They asked what rooms which I...
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Anonymous
Bob

Had it done a few years ago. The stains came right back. Worse carpet cleaners (and I use the term loosely) I've ever used here in Vegas for the last 21 years I've lived here ...

1.0
Product
Zerorez Carpet Cleaning Service
I didn't like
  • Bait and switch
#970108