Manufacturer: Zerorez Category: Customer Care Clear all filters (9 of 9 reviews match)
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Zerorez has false advertising!! They tell you that it will be one price and then when they are done they tell you about several other fees. I was going to use them on both of my homes, but not now. I spoke with one of the managers and he said he would make it right and...
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Product
Zerorez Customer Care
#1046145
When I first heard of the zero res carpet cleaning I thought, just the thing we need.see me and my baby have pets and could use carpeted rooms cleand and areas of tile. 99$ over the radio :( but, when attempting to make an appointment the terms have changed and the...
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Anonymous
Anonymous

I thought that this company was a very good company. I had them come i,to my home and clean my upstairs carpet in one room and steps leading down to my garage. I thought they ...

1.0
Product
Zerorez Customer Care
#880520
They suck did I say they suck!!!!Had an appointment for two weeks and when the day came for them to come never heard anything from them. They never showed up waited for the 2 hour window 8-10am to be the first customer they never called, when I called they didn't have...
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Anonymous
TF

After reading all the comments about the very poor service, it looks like you dodged a bullet when they didn't show....

1.0
Product
Zerorez Customer Care
#834956
Called out Zerorez after seeing commercial with Jill Becker and owners. One of the last questions Jill asked, will this cleaning get out pet stains. The answer was absolutely. So when you go online to try and set up an appointment you can not schedule or have someone...
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Product
Zerorez Customer Care
I didn't like
  • Misleading
#780035
A Zerorez employee physically came to the subject residence in Las Vegas NV and inspected the carpet in May. He asked about the age of two subject stains and we told him about two years plus. He gave us an estimate of $206 to clean the carpet and remove the stains....
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1.0
Product
Zerorez Customer Care
I didn't like
  • Misrepresentation on price
  • Lack of quality service
#695747
Long time customer. Was told I had a morning apt. Did not get a 24 to 48 hr notification to tell me I'd been pushed off till afternoon. I called to find out if I was still scheduled. Was told they'd be here by 1:30. At 2:15 I called again. Could not give me a...
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1.0
Product
Zerorez Customer Care
I didn't like
  • Lack of communication
#646463
in 2/18/15 2 ZEROREZ techs came out to do carpets and tile in kitchen. 1 tech damaged 4 large tile squares, and later discovered a damaged oil painting. after weeks of calling and calling got the painting fixed. last month NETTIE mgr of LOCAL ZEROREZ agreed to have...
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Anonymous
Anonymous

Glad I checked the reviews before calling them for service. Sure don't want to waste time and money with a company so careless and unresponsive. Think I will stick with the re...

2.5
Product
Zerorez Customer Care
I didn't like
  • Run around about damaged caused
#617047
the zerorez in atlanta ga have come out on two differant occasions to clean my carpet. this cleaning *** they use does absolutely nothing. I had them come back twice to clean my carpet and it still looked like i never got it cleaned for 200.00. they said the entire...
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Product
Zerorez Customer Care
#570369

Zerorez Customer Care Review

#894244
When you see one of their vans in the neighborhood, WATCH THEM CAREFULLY. After finishing a job at the house across the street, their rep used our driveway as a turn around and tore it up leaving visible tracks! Don't trust them!!
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