Las Vegas, Nevada
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We had Zerorez come out last year with no problems and the carpet was totally dry in 4 hours, Great experience!

We had Zerorez again come out this year and clean our carpet. Rob came on Wed 5/25/2016 and cleaned the carpet. The carpet rolled in several places, took 18 hrs to dry, had several dark spots after the cleaning and totally smelled of wet water. He had water coming out everywhere under the truck while cleaning. We complained and sent photos of our carpet to where it was rolling to Zerorez. They called and rescheduled another tech to redo the carpet.

Review about: Zerorez Carpet Cleaning.

I didn't like: Lack of quality service.

Review #855744 is a subjective opinion of a user.

2.7
Customer service
Website
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Value for money
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Product or Service Quality
Diversity of Products or Services
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Advertised vs Delivered
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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user27341858
#1165831

Art another tech came out and recleaned our carpet, he did an awesome job! Carpet felt clean, no rolling, no smell and dried in 4 hrs.

I will ask for Art from now on to do our cleaning.

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